We accept renew the products which having problem in quality:

  • Please feed back the information about quality problems within 14 days after receipt of the goods.
  • Please provide real photos of products with quality problems.
  • For replacement, usually we will send new products along with your next order.
  • If you do not need replacement, we can negotiate with each other according to the actual situations, and the discount amount will be returned to you.
  • We will decide whether to return defective goods depending on the particular facts, the freight must be informed by the buyer before returning;

The following situations do not belong to scope of return or exchange service:

  • Products have been worn, used or washed.
  • Products with thread residue, fade after washing, and color difference due to different production batch.
  • More than 14 days after receive the goods.
  • Refuse to provide photos of defective goods or the photos are completely unable to identify.
    For the above situations that beyond scope of return or exchange service, We will give more discounts or preferential policies in future orders according to the circumstances.
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