We accept renew the products which having problem in quality:

  • Please feed back the information about quality problems within 3-7 days after receipt of the goods;
  • Please provide real photos of products with quality problems;
  • For replacement, usually we will send new products along with your next order;
  • If you do not need replacement, we can negotiate with each other according to the actual situations, and the discount amount will be returned to you;
  • We will decide whether to return defective goods depending on the particular facts, the freight must be informed by the buyer before returning;

The following situations do not belong to scope of return or exchange service:

  • Products have been worn, used or washed;
  • Products with thread residue, fade after washing, and color difference due to different production batch;
  • More than 7 days after receive the goods;
  • Refuse to provide photos of defective goods or the photos are completely unable to identify;
    For the above situations that beyond scope of return or exchange service, We will give more discounts or preferential policies in future orders according to the circumstances.

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